ON-SITE HYDRAULICS PRIVACY STATEMENT
On-Site Hydraulics Bros. Co. d/b/a On-Site Hydraulics (“On-Site Hydraulics”, “we”,
“us”, or “our”) is committed to providing customers with the best value products and
services, both in the field and online. We also recognize and respect our customers’
online privacy and are committed to protecting their data. This Privacy Statement
describes our practices related to the use, storage, and disclosure of information we
collect from you or about you when you visit the website onsitehyd.com (the “Website”).
This Privacy Statement is not a contract and does not create any legal rights or
obligations. This Privacy Statement does not apply to the practices of companies On-
Site Hydraulics does not own or control or to people On-Site Hydraulics does not
employ or manage.

Changes to Our Privacy Statement
On-Site Hydraulics reserves the right to modify this Privacy Statement at any time and
without prior notice. It is our policy to post any changes we make to our Privacy
Statement on this page with a notice of the last modified date. If we make material
changes to how we treat our users’ personal information, we will highlight that
information in the Privacy Statement and will notify you through a notice on the Website
home page. You are responsible for periodically visiting the Website and this Privacy
Statement to check for any changes.

Information The Website Automatically Collects
Some information is automatically collected from you when you visit the Website. We
receive and collect the name of the domain from which you access the Internet; the
Internet protocol (IP) address of the computer you are using; the browser software you
use and your operating system; the date and time you access the Website; the
geographic location from which you access the Website; and the Internet address of the
website from which you linked directly to the Website. We use this information to
monitor the usage of the Website. All the information we automatically capture provides
us with the ability to enhance our customers’ search and shopping experiences and to
determine aggregate information about our user base and usage patterns.

 

Cookies
We use data collection devices, such as cookies, to deliver customized visitor
experiences and to analyze website user metrics. Cookies are small files placed on your
hard drive that assist us in providing our services. While you may configure your
browser to reject cookies, due to the technology we use, cookies are required to register
with and purchase products and services online from the Website. Most cookies are
session cookies, which means they are automatically deleted from your hard drive once
you close your browser. You can control the use of cookies in the Privacy and Security
settings in the “Help” function of all major web browsers. You may encounter cookies or

other data collection devices that are placed by third parties. We do not control the use
of cookies by third parties.

How We Use Automatically Collected Information
We use the automatically collected information to conduct internal research on our user
demographics, interests, and behaviors to better understand and serve our customers.
We also capture metrics on the number of visitors to the Website for use in server
capacity needs.

Information You Choose To Provide
Certain functions of the Website require that you provide personal identifying
information, including your name, company name, address, telephone number, email
address, and credit card information. If you buy machines with telematics devices such
as Product Link™ or the Vital Information Management System (VIMS™), data
concerning the machine, its condition, and its operation is being transmitted by Product
Link to Caterpillar, Inc. and/or On-Site Hydraulics Bros. Co. to better serve you and to
improve upon our products and services.

How We Use Information You Choose To Provide
If you choose to provide us with personal identifying information, we may retain that
information to provide you services and process your orders. If you provide us with your
email address, we may use it to communicate with you in response to your email, to
provide you with details related to your transactions with us, or to offer you additional
products and services. By providing your phone number, you agree to receive text
messages from On-Site Hydraulics Bros. Co. regarding marketing, promotional
messages as well as appointment reminders. Reply “STOP” to opt-out. Message
frequency varies.

Disclosure Of Your Information To Third Parties
We may disclose aggregated information about our users, and information that does not
identify any individual, without restriction.
We may disclose personal identifying information that we collect or you provide to our
subsidiaries and affiliates; to our contractors, service providers, and other third parties
we use to support our business, including Caterpillar, Inc.; to a buyer or successor in the
event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or
transfer of some or all of our assets; for any other purpose disclosed by us when you
provide the information; or with your consent. We may also disclose your personal
identifying information to comply with any court order, law, or legal process, including to
respond to any government, court, or regulatory request; to enforce or apply our Terms
of Use and other agreements, including for billing and collection purposes; and if we
believe disclosure is necessary or appropriate to protect the rights, property, or safety of

On-Site Hydraulics, our employees or customers, or others. We will not sell or rent your
information to any third party.

Viewing, Updating and Deleting Information
We ask that you keep your information as up to date as possible so that you may get
the maximum benefit out of the Website. You may update or delete your personal
information at any time by following this link: onsitehyd.com.

Safeguards
We take appropriate and reasonable steps to protect the product and customer
information that we process, regardless of where the systems that we use to process
the information are located. We do this through physical, electronic, and procedural
safeguards that are designed to protect the confidentiality, integrity, and availability of
the information. If you have reason to believe that your interaction with the Website is
no longer secure, such as if your registration username and password have been
compromised, you should immediately notify us of the problem by contacting us at the
contact information below.

Compliance With Children’s Online Privacy Protection Act (COPPA)
On-Site Hydraulics does not knowingly collect personal information from children under
13. If you are under age 13, do not use or provide any information on the Website or on
or through any of its features/register on the Website, make any purchases through the
Website, use any of the interactive or public comment features of the Website, or
provide any information about yourself to us, including your name, address, telephone
number, email address, or any screen name or user name you may use. If a child under
age 13 provides us with personal information without parental or guardian consent, the
parent or guardian may contact us at the contact information listed below, and we will
remove the information.

Transfer of Personal Information to the United States
On-Site Hydraulics is based in the United States. By providing your personal identifying
information and by using the Website, if you are located in a country other than the
United States, you expressly consent to the transfer of your personal information to the
United States where data protection laws may not be as stringent as those in the
country in which you are located. On-Site Hydraulics may use third-party service
providers, as mentioned above, that may be located in the United States or elsewhere
in the world. By providing your personal identifying information and by using the
Website, you expressly consent to the transfer of your personal information to such
third-party service providers, wherever they may be located.

Related Links
When you click on links and banners on the Website that take you to any third-party
website (including, for example, Caterpillar, Inc. websites, which are not controlled by

On-Site Hydraulics), you will be subject to the third party’s privacy policies and terms of
use for such website. While we support the protection of privacy on the Internet, On-Site
Hydraulics cannot be responsible for the actions of any third-party websites. We
encourage you to read the posted privacy policies and terms of use for any and every
website you visit, whether you are linking from this Website or browsing on your own.

Contact Information
For any questions about this Privacy Statement and our privacy practices, contact us
at: marketing@onsitehyd.com.